Training and technical support are possibly the most
important and vital services that any electronic security manufacturing and distribution
company should offer. This is something that we aim to excel at!
Firstly we have a dedicated technical support desk open
to help installers and end users alike (although in some cases, we have to
refer users to their installer if modifications to a program are required).
For support please call us on 0845 643 4952.
We are open from Monday to Saturday, 8am to 8pm.
As an installer you are no doubt aware that you should
be "competent" before working on any system. But how do you define or prove
competency to a third party? Our industry regulators (the SSAIB and NSI)
will obviously want to confirm that technicians are adequately trained to
install, service and maintain systems - how will you be able to prove this
on inspections? Most importantly the clients want to know that the person
installing their system, knows what they are doing - and how could you show
them you are that person or organisation?
Well our Installer Training
programs will be able to assist you with all of these aspects.
We offer a whole range of installer training programs
that can be customised to your firms individual needs - be you a small
single individual firm or large national installer, we can help. Training ranges
from formal hands on practical sessions at our training suite or in your own
office - right through to interactive training programs that you can
undertake on your PC. Upon completion of training, you will be issued with a
certificate describing the scope of activities that you have been trained to
Completing training at our office certainly offers you
the most as far as facilities are concerned. As your UK distributor for DSC, we not only have ALL currently available systems
that you can try out and experiment with, we also have a fully functional
Central Station equipment with software so that you can see what happens when
transmissions are sent/how long communications take in reality.
If you would like to discuss your training requirements,
please call us or use the
contact page for email.
For engineering manuals and videos, please also go to the
Help Centre page.
Many of the new developments in security are IP based.
For those not familiar with IP, this can sound a very scary subject - but it
is in fact far more straight forward than many realise. IT skills in general
can open many new business doors that were previously closed. We do not
directly undertake any IT training - but have partnered up with
IT Qualified who are
better placed to offer the professional training you might need. The
training you might require can vary from linking IP transmission units (like
the TL150) to a customers existing Internet connection, right through to
Networking (for use in larger systems, Access control or CCTV). For more
information visit the Get
IT Qualified website (by
clicking on any reference to Get
IT Qualified) - or
call 020 7099 4523. Most of the training with
IT Qualified can be
completed online, AND can lead to formal qualifications in IT!
you a system user or monitoring station? If so, you're on the wrong site!
Please select from the links below: